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Search the guides, or open a topic. For something the FAQs miss, use Contact.
How do I sign in?
Use the email and password from Open an account. Sign in lives at signin.html. After a successful sign in you land on the dashboard.
Does opening an account verify my identity?
No. The form stores a name, email, and password locally so you can open the dashboard. Completing the demo form does not create a regulated customer record.
How do I buy or sell crypto?
Sign in, open your account home, pick Buy, Sell, or Convert, choose an asset, enter an amount, and read the quote. The demonstration fee is 0.15% of notional. Place order adjusts the demo wallet. You need to be signed in, and you need enough USD to buy or enough of the asset to sell.
How do I fund a wallet?
After you sign in, use Deposit or Withdraw in the account header. Nothing is pulled from a bank.
How do withdrawals work?
The dashboard Transfer menu has Withdraw. In a live product you would paste a destination address, pay network cost, and watch status until it lands. Withdrawals on your clock walks through that design.
What fees does Transfrexa charge?
Sample trades take 0.15% of notional. The line is on the Trade ticket as Fee. Deposits and withdrawals in this demo add no extra. A live venue would publish maker/taker, spread, and network fees before you confirm. See How a Transfrexa quote is built.
Is my password safe?
The demo stores it in local storage on this device so Sign in can match it. Do not reuse a real password. Sign out from the profile menu in the dashboard when you leave a shared computer.
Are market prices live?
No. Prices, 24-hour percentages, and market caps are staged so the table has shape. Stocks is an empty state on purpose. Futures and spot tabs filter the same sample list. Disclosures spell this out.
How do stables work here?
USDT and USDC sit at $1.00 in the sample book. You can buy them from USD or hold them in Wallet. They are still demo balances. Cash-like balance covers why we treat stables as a quiet conversion, not a product launch.
Where do I check if the product is up?
Status lists Spot, Wallet, Withdrawals, and Website. This demonstration is a static site, so an incident would usually be your network or a missing file, not a matching engine.
How do I reach a person?
Use Contact or write [email protected]. Hours on that page are weekdays 09:00–18:00. The form in this build confirms on the page and does not open a live ticket queue.
Can I deposit real money?
No. Transfrexa is not licensed to take customer funds on this site. Demo USD is a starting balance for the interface. If a live product launches, funding rails and licences will be named on Terms and Disclosures first.
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